QP Quality Management Systems online course

Learn how to establish, monitor and improve a modern Pharmaceutical Quality Management System taking into account Good Manufacturing Practice (GMP) requirements and recent changes in GMP's requirements for Quality Systems. Meets UK Study Guide requirements.

The QP Quality Management Systems online course is available on-line using a desktop pc, laptop, tablet or even a smart phone. Course details are shown below:

QP ModuleDuration and priceClick below to book a place
QP Quality Management SystemsAround 25 hours online learning plus 2 tutor-marked assessments – £995QP Quality Management Systems course


If you plan to pay by credit card then you should first look at this helpful information. Other payment options are available (see below).

To try a free Taster of this course including 3 Chapters of the programme complete the details in the panel at the bottom of the page.

Course overview:

This course explains how to establish, manage, monitor and continually improve a forward thinking modern Pharmaceutical Quality Management System that adds real-value to your organisation. The course covers current principles on Pharmaceutical Quality Management Systems (PQMS) and includes the FDA’s “Guidance for Quality Systems” and ICH Q10 “Guidance on Pharmaceutical Quality Systems”. These guidelines explain the evolving nature of QMS thinking, with a focus on organisational effectiveness and efficiency rather than just product quality and GMP. We also include the ramifications to a pharmaceutical company of the recently updated EU GMP Chapter 1 on Pharmaceutical Quality Management Systems and Chapter 2 on Personnel. These both have a major impact on the role of Top Management within an organisation.
Delegates will leave the course with a clear understanding of how to successfully integrate GMP, ICH Q8, 9 & 10 and ISO 9000 principles into a compliant, effective, efficient and continually improving QMS for the whole business, as well as the role of Quality Personnel in re-shaping quality thinking to move with the times to meet today’s business challenges.

Who will the course benefit?

This course is aimed at any trainee Qualified Person (QP) as it meets the UK QP Study Guide requirements. The course is also of value as part of Continuous Professional Development (CPD) for existing QPs – especially those who need an update on more recent thinking with regards to Quality Management Systems. In addition this course is also of value to any Quality Professional, especially those working in Quality Assurance and Quality Improvement roles, as the course provides an eye-opening view of modern quality management thinking.

Cost: £995

This cost is inclusive of tutor marked assessments halfway through the programme and at the end.

VAT will be charged for delegates doing the course who are based in the UK. However delegates from outside the UK but within the European Union (EU) will not be charged VAT if they supply their own company’s national VAT number when booking. VAT will not be charged for any delegates from outside the EU.

The cost includes:
  • Access to the on-line learning platform for 6 months.
  • Course notes containing copies of slides, notes and handouts.
  • Tutor support provided.
  • A course certificate on completion of the course.

Payment can be made by cheque, electronic transfer, credit or debit card. Login details will be sent shortly after payment has been made.

Study Anytime anywhere:

This course is of about 25 hours duration – the equivalent to a 3-day classroom based training course. The chapters of the course are each done in your own time. Work through the course materials when you like! The course is presented in short bite-size chunks with assessments throughout to check your understanding. Tutor support is available via telephone and email.

To try a free Taster of this course including 3 Chapters of the programme complete the details in the panel at the bottom of the page.

View the short video below to understand more about this unique approach:

Feedback from delegates:

“This course is inspiring” Pharmaceutical Consultant
“I liked the course very much and wish to do other modules” QA Manager, Astellas
“Well structured and informative” Qualified Person, Monrol
“The course is informative, well-structured and easily digested” Pharmaceutical Consultant
“I will definitely recommend it for other colleagues” QA Manager, GlaxoSmithKline
“This course is very helpful to understand overall QMS especially if someone has never worked in Quality Assurance department. Since I want to switch my career from QC to QA, the course has helped me a lot.  My knowledge and understanding about Quality, Quality management system, and other important aspects relating to funtionality of pharmaceutical industry have increased. I would recommend this course to others.” Sheetal Patel

See the bottom of this page for recent independently verified reviews.


Peter Lavis

Arguably the finest Quality Management Systems tutor in the business, Peter’s enthusiasm for quality system thinking and his outstanding training abilities have gained him international praise and appeal. Peter is a leading quality management systems auditor and encourages auditors to think outside the “GMP box”.

Dominic Parry

Dominic Parry has worked in the pharmaceutical industry since 1992 and is a leading pharmaceutical quality management specialist. He worked for 4 years at Evans Medical Limited (now Novartis Vaccines) as a Production Development Scientist. He then moved to Hoechst Marion Roussel (now Patheon, UK), where he worked for 4 years as a Quality Assurance Officer and then Validation Manager for the sterile manufacturing operations.Over the past 15 years he has worked as a leading pharmaceutical GMP trainer and Quality Management System specialist. He works closely with pharmaceutical companies and their suppliers on evaluating, developing and continually improving their quality systems.He is generally recognised as one of the leading GMP trainers in the UK and brings an enormous amount of interest, enthusiasm, and fun into the training he presents. He is Managing Director of Inspired Pharma Training Ltd.

You can view the video below to see the introductory chapter of the course:

Course contents:

Unit 01: The Evolution of Quality Management Systems

  • Introduction to the course and Study Guide
  • The concept of Quality and Quality Definitions
  • The concept of Quality Management System thinking
  • The evolution of Quality Management System thinking
  • Good Manufacturing Practice – EU and USA GMP
  • Pharmaceutical principles of QA, GMP and QC
  • Traditional GMP and modern QMS thinking

Unit 02: How to Design a Quality Management System

  • The design criteria for an effective QMS
  • Comparison of ISO 9001 and GMP
  • Pharmaceutical QMS evolution
  • The FDA’s Quality System Model & ICH Q8, 9 & 10
  • Documentation systems, documents and record keeping
  • Organisational structures, reporting relationships and review
  • The design, selection and qualification of premises, equipment, utilities and services
  • The concepts associated with risk management
  • Additional guidance for those starting a new QMS

Unit 03: How to Implement a Quality Management System

  • Assigning roles and responsibilities
  • The roles of the Heads of Production & QC and the Qualified Person
  • The role of QA and their interaction with other departments
  • The roles and responsibilities of Top Management
  • Training and evaluation
  • The skills and competencies needed to provide effective GMP training

Unit 04: Half-way tutor marked assessment

Unit 05: How to Maintain a Quality Management System

  • Review of the system so far
  • Purchasing and supplier qualification
  • Supply chain, materials control, brokers, distributors and repackagers
  • Outsourcing and technical agreements
  • Production planning, scheduling and inventory control
  • Deviations and change control
  • Calibration and preventive maintenance

Unit 06: How to Evaluate a Quality Management System

  • Annual Product Quality Reviews
  • Economic and statistical indicators
  • Staff Appraisals and Performance Management
  • Management ReviewAuditing and self-inspection
  • The collection and analysis of data

Unit 07: How to Improve a Quality Management System

  • Customer complaints and satisfaction monitoring
  • Correction, Corrective Action and Preventive Action
  • Quality metrics – GMP and beyond
  • The Process Approach
  • Process based auditing
  • Internal customer focus
  • Interpersonal skills and required behaviours

Unit 08: Miscellaneous

  • Course summary
  • Viva questions and situations
  • References and useful web-sites

Unit 09: Final tutor marked assessment

Some useful links