For course details click on the subject areas shown in menu below. To contact us: +44 1635 866699

Quality Management Systems course

This 2-day course explains how to establish, manage, monitor and continually improve a forward thinking modern Pharmaceutical Quality Management System that adds real-value to your organisation.Now available on an in-company basis only

Our two-day Quality Management Systems course is now available on an in-company basis only.

An online course is also now available.

Course overview:

This Quality Management Systems course explains how to establish, manage, monitor and continually improve a forward-thinking modern Pharmaceutical Quality Management System that adds real value to your organisation.  The course covers current principles of Pharmaceutical Quality Management Systems (PQMS) and includes the FDA’s “Guidance for Quality Systems” and ICH Q10 “Guidance on Pharmaceutical Quality Systems”.  These guidelines explain the evolving nature of QMS thinking, with a focus on organisational effectiveness and efficiency rather than just product quality and GMP.  We also include the ramifications to a pharmaceutical company of the recently updated EU GMP Chapter 1 on Pharmaceutical Quality Management Systems and Chapter 2 on Personnel. These both have a major impact on the role of Top Management within an organisation.

Delegates will leave the course with a clear understanding of how to successfully integrate GMP, ICH Q8, 9 & 10 and ISO 9000 principles into a compliant, effective, efficient and continually improving QMS for the whole business, as well as the role of Quality Personnel in re-shaping quality thinking to move with the times to meet today’s business challenges.

 Who will the course benefit?

This course is aimed at anyone working in pharmaceutical Quality Assurance who need to know how to establish, maintain, monitor and improve a modern Quality Management System that focuses on product quality, compliance to GMP and the needs of the business.  This course is also of value to any Quality Professional, especially those working in Quality Assurance and Quality Improvement roles, as the course provides an eye-opening view of modern quality management thinking.

NOTE – an online version of this course is also available as well as a version for trainee Qualified Persons (QPs).  The online version covers some additional content as required in the UK QP Study Guide.

Course location:

Available in-company at a venue of your choice

Course cost:

If you would like to discuss your requirements and get a quotation please send us an email

Previous feedback:

“Tutors were very knowledgeable and enthusiastic”

“Excellent – I learnt an awful lot”

“Tutors are brilliant”
QC Analysis, NORGINE

“Intense – but delivered so well I enjoyed it”
Shift Leader, NORGINE

“Thank you very much for an enjoyable 2-days”

“Lots to take in – intense but enjoyable”

“A completely new way to look at the QMS”
Quality Manager, AMDIPHARM

“Both trainers were very enthusiastic”
Quality Systems Executive, AMCo

“A really helpful and interesting course”
Quality Officer, AMDIPHARM


Only available in-company


A 2-day course with start times as follows:

Day 1:  09.30 – 17.00        Day 2:  09.00 – 16.30


Dominic Parry


Dominic is a highly respected GMP trainer with extensive GMP and Quality Management System experience, his reputation for delivering high-quality training courses is recognised worldwide. He has been involved in presenting inspiring GMP training courses for over 10 years with outstanding feedback received.  He has over 20 years of pharmaceutical experience in Production, Quality and more recently Training and Consultancy roles.  He is a Director of Inspired Pharma Training Ltd.

Course contents (can be customised):

Day 1     Quality Management Systems – foundations

  • Quality principles & definitions
  • The evolving concept of Quality, Quality Assurance, Quality Control and Quality Management System thinking
  • Good Manufacturing Practice and Quality Management
  • Principles and structure of EU GMP.
  • Quality Management in EU GMP – the “traditional stance”
  • Evolving Quality Initiatives
  • The Drivers and Shapers of Change
  • Quality Management Systems and ISO 9001
  • Ramifications on GMP
  • GMP Quality Evolution – ICH Q8, 9, 10 and FDA Guidance
  • Updates to EU GMP Chapters 1 & 2

Day 2     Quality Management Systems – evaluation and improvement

  • A revised role for the Quality System
  • The role of Senior Management
  • A revised role for Quality Assurance
  • Batch review and Product Quality Review
  • GMP metrics – Deviations, Corrective Actions and Complaints
  • Process monitoring
  • The internal audit mechanism
  • Customer Focus and Continual Improvement
  • Correction, Corrective Action, Preventive Action and Root Cause Analysis
  • The importance of clear Roles and Responsibilities
  • The importance of good communication
  • Good documentation
  • The importance of training and evaluation

Find out about our course ranges

GMP Training

QMS Training

GDP/RP Training

GMP Compliance

QP Training

GDP Compliance

The benefits of being IRCA registered

Our 5-day Pharmaceutical GMP Auditor/Lead Auditor Course is registered with IRCA, the International Register of Certificated Auditors (IRCA Ref:PR325).  This is the world’s premier organisation for professional auditors and sets down minimum standards for auditors and auditor training courses.

Raising non-conformities

Many auditors audit by going into areas, finding things that they don’t like and then announcing their non-conformities at a closing meeting at the end of the audit.  This is somewhat of an old-fashioned way of auditing.This article the best way of dealing with non-compliances using modern standards.

Documents required by USA GMP (21 CFR 211)

The article covers the requirement of written procedures required by 21 CFR 211

Documents required by EU GMP

The list below details the documented procedures specified as being required by EU GMP. It is worth pointing out that many times in GMP there is a requirement to have a “procedure”, but this is not the same as a “documented procedure”.

GMP Calibration

Around a pharmaceutical manufacturing site there will be many measuring devices that require calibration. GMP requires the calibration of such devices with similar requirements in both EU and USA GMP

Dealing with problems – for good

Problems happen in work and in life.  Problems also happen within any quality system. GMP requires problems to be dealt with correctly.

CAPA – time for a rethink?

Most manufacturing sites these days have CAPA systems – a mechanism to capture, record, control and approve or reject Corrective Actions. However despite this approach many organisations feel that they are still in “fire-fighting” mode – always dealing with yesterday’s problems rather than preventing future issues from occurring.

ISO 9001 versus GMP – Part 2

One of the main problems of comparing GMP and ISO is that the two standards are not the same and are not really trying to do the same thing. This article highlights the key differences.

QMS News and Articles

Read our articles on  GDP regulatory developments as well as news about our GDP training courses.

About Inspired Pharma

We help people in Pharma organisations to continually improve their regulatory systems to gain competitive advantage and ensure compliance.

We offer a wide range of highly praised and respected classroom and online training courses and also provide our global pharma clients with consultancy support. Our classroom courses are available on a public schedule and also can be customised for inhouse delivery at a client site.

Quick Links

Find your way quickly to any part of our website by selecting any of the links in this section:

Our Public Course range

Most of our public courses are currently being delivered using our proven 'live online interactive' courseware enabling you to attend the course from your home or workplace and be heard and seen throughout, just as you would be if we were in a room together. In 2022 we began to once again offer traditional classroom courses - see details on each course page.

Click on course name for full course details and dates:

Pharmaceutical GMP Auditor/Lead Auditor

Advanced Good Manufacturing Practice

Good Distribution Practice

Good Manufacturing Practice

Internal Auditor

GMP Problem Solving

Responsible Person (RP)

Sterile Products

Webinar: Microbiological control in pharmaceutical production 

QP Courses - full range

See and download our Auditing Brochure detailing our courses and services in this important area.

Online courses available anytime anywhere 

Data Integrity

Good Distribution Practice (GDP)

Good Manufacturing Practice (GMP)

Pharma Quality Management Systems module

QP Medicinal Chemistry & Therapeutics module 

QP Quality Management Systems module

Each course typically consists of 10-20 minute chapters of content followed by a quiz based assessment. The QP courses feature tutor assessment too. The learning is accessed over the internet using desktop computers, laptops, tablets and even smartphones.

Visit our Independent website