Terms and ConditionsInspired Pharma is committed to being a trusted and responsible partner for all of its valued customers and contacts. This means that we are committed to operating in an open and transparent manner and in compliance with applicable laws and regulations. If you decide to buy any products and services from us the details below are the terms and conditions that apply to any purchase that you make unless we have explicitly agreed otherwise.
Public and In-company courses
Unless we have agreed specific payment terms with your organisation we have to insist on payment in advance of the course. If payment has not been received by the course start date, we may not be able to let you join the course. When you book your course you will be sent an invoice shortly afterwards and to avoid any disappointment please pay promptly.
Transferring or cancelling courses
You can transfer your place on the course to a substitute delegate free of charge. In the event that you need to cancel or change the dates, the following charges will apply:
- Cancellation 28+ days before the course – free of charge.
- 27-15 days before the course – 50% of the course fees.
- Cancellation 0-14 days before the course – 100% of the course fees.
Update 5th March 2020: Given the current situation re Coronavirus we have relaxed these cancellation fees –see this article
Unless we have agreed specific payment terms with your organisation we have to insist on payment in advance of the online course. Within 24 hours of payment being received an email will be sent with login details to access the course. You will be notified how long this course will be available for you to access. Taster courses showing the style of the programme are available to access prior to any purchase and therefore refunds will not normally be made.
Value Added Tax (VAT)
Courses held in the UK will be charged with an additional 20% VAT. This can normally be reclaimed back from the UK Government by most organisations. Delegates from outside the UK but within the European Union (EU) will not be charged VAT if they supply their own company’s national VAT number when booking. Delegates from outside the EU will not be charged VAT. Courses held outside of the UK will not be subject to a VAT charge.
Inspired Pharma shall retain all right, title and interest in and to all Intellectual Property Rights or other proprietary rights owned by Inspired Pharma the use of which is necessary for or incidental to the provision of any course or services provided. This includes any documents, training guides, instruction manuals, drawings, diagrams, videos or any other materials provided by the Company in connection with the provision of any course or services.
Inspired Pharma hereby grants to the Client a licence to use such materials solely to the extent necessary for the Client to undertake the course or receive the services. The Client shall not copy, reproduce, sell, licence, distribute, publish or otherwise circulate any such materials except with Inspired Pharma’s prior written consent.
THESE TERMS AND CONDITIONS ARE ALSO SHOWN ON OUR BOOKING SYSTEM FOR YOUR CONVENIENCE.
Find out about our course ranges
About Inspired Pharma
We help people in Pharma organisations to continually improve their regulatory systems to gain competitive advantage and ensure compliance.
We offer a wide range of highly praised and respected classroom and online training courses and also provide our global pharma clients with consultancy support. Our classroom courses are available on a public schedule and also can be customised for inhouse delivery at a client site.
Find your way quickly to any part of our website by selecting any of the links in this section:
Forthcoming Public Courses
All of our public courses are being delivered using our proven 'live online interactive' courseware enabling you to attend the course from your home or workplace and be heard and seen throughout, just as you would be if we were in a room together.
Online courses available anytime anywhere
Each course typically consists of 10-20 minute chapters of content followed by a quiz based assessment. The QP courses feature tutor assessment too. The learning is accessed over the internet using desktop computers, laptops, tablets and even smartphones.
Pharma News and Articles
Read our articles on pharmaceutical regulatory developments as well as news about our pharmaceutical training courses.